Executive Double Room
- 1 Double bed
- Shower
- Air conditioning
Hotel · Cartagena · Bolivar
Hotel Portal De San Diego - Cartagena
A 3-star stay inside Cartagena's walled old city, a short walk from Plaza Bolivar and Pegasos's Wharf.
- 8-minute walk to Pegasos's Wharf
- 6-minute walk to Plaza Bolivar
- Wi-Fi throughout the property
8.2
Great
1617 reviews
Booking.com 8.2 · 1617 reviews
About
Hotel Portal De San Diego - Cartagena
Hotel Portal De San Diego sits within Cartagena's walled old town, a 6-minute walk from colonial Plaza Bolivar and an 8-minute walk from Pegasos's Wharf. The 3-star property keeps things simple: Wi-Fi throughout, a patio, and rooms with flat-screen TVs, mini-bars, and private bathrooms with showers.
Guest reviews consistently highlight the central location and the staff's willingness to help, from booking day tours to offering local advice. The property has no pool, but guests have mentioned access to one at a nearby hotel. Breakfast is included and described as delicious and varied, with fresh fruit and sandwiches.
- Wi-Fi
- Safe deposit box
- Mini-bar
- Patio
- Free toiletries
- Flat-screen TV
In brief
What works, what to weigh
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Strengths
4 reasons to book- Unbeatable location in the old city — Guests consistently praise being inside the walled historic center, steps from Plaza Bolivar and within easy walking distance of attractions, restaurants, and bars.
- Friendly and helpful staff — Multiple reviews mention the team's attentiveness, from organizing day tours to providing local recommendations, with at least one staff member speaking good English.
- Breakfast included and well-regarded — The complimentary breakfast is described as delicious and varied, with fresh fruit and sandwiches, offering a solid start before exploring.
- Effective air conditioning — Several guests note the AC works well, which is a key comfort factor in Cartagena's heat.
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Worth weighing
3 to weigh- Rooms can be small — At least one guest found the room small, though comfortable, which may be a consideration for those expecting more space.
- No on-site pool — The property does not have its own pool, though guests have access to one at a nearby hotel, which may not be as convenient.
- Potential street noise — At least one room had a window facing the street, which added atmosphere but could also mean some noise from the lively area.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Quadruple Room
- 2 Double beds
- City view
- Shower
- Air conditioning
Standard Twin Room
- 2 Single beds
- Garden view
- Shower
- Air conditioning
Standard King Room
- 1 King-size bed
- Garden view
- Shower
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Wi-Fi
- Safe deposit box
- Patio
- Flat-screen TV
- AM/FM alarm clock
Room Amenities
- Air conditioning
- Mini-bar
- Free toiletries
- Shower
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.2/10 from 1,617 reviews
Booking.com · 8.2 · 1617 reviews
8.2Verified guest“Centrally placed with a helpful team, a lovely building, tasty breakfast, and strong AC and shower.”
8.2Verified guest“Loved the look of the place, its small boutique feel, and the friendly staff who were keen to assist. Perfect spot, five minutes on foot from everything in the Old City. Quiet and secure. No pool, but they arrange access to one at a nearby hotel.”
8.2Verified guest“Great location and the staff were extremely accommodating. It helped that one team member spoke good English. Clean spaces and a nice common area with cafe tables where I could work on my laptop.”
8.2Verified guest“Right in the historic old town, near popular sights, restaurants, and bars. The breakfast spread is generous and a great way to start a day of exploring. Rooms were clean and comfortable, with air conditioning and all the essentials. Service was excellent throughout.”
8.2Verified guest“The location and the staff, who were very friendly and attentive.”
8.2Verified guest“Spotless facilities, great service, and an ideal location.”
04 — Location
Getting around Cartagena
The property sits in Cartagena.
Plaza Bolivar: A 6-minute walk from the hotel, this colonial square is a central point for exploring the old city.
Pegasos's Wharf: An 8-minute walk away, the wharf offers views of the bay and access to boat tours.
Old City Walls: Within walking distance, the historic walls provide scenic strolls and sunset views (mentioned by guests).
Calle 2 De Badillo # 36 - 17, Cartagena, Co, Cartagena, Bolivar, 302, Colombia
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 12 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 until 23:59, and check-out is until 12:00.
Are pets allowed at the hotel?
No, pets are not allowed at Hotel Portal De San Diego.
Does the hotel have a pool?
The property itself does not have a pool, but guests have access to a pool at a nearby hotel.
Is breakfast included in the room rate?
Yes, breakfast is included and has been described by guests as delicious and varied, with fresh fruit and sandwiches.
What amenities are in the rooms?
Rooms feature air conditioning, a shower, and either a garden or city view, depending on the room type. Some rooms include a mini-bar and flat-screen TV.
The bottom line
Hotel Portal De San Diego delivers on location and service, making it a practical base for exploring Cartagena's historic center. The small rooms and lack of a pool are minor trade-offs for the price.
8.2A solid 3-star choice in the old city, backed by consistently positive feedback on staff and breakfast.
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